What Information We Hold and Why
When you open an account with us, we collect the details you submit during registration — your name, contact number, email address and the payment method you choose, whether that is JazzCash, Easypaisa or Raast. We also record transaction references tied to each deposit or withdrawal
-
1
so we can verify your wallet and resolve any account queries quickly. During active sessions, our servers log your device type, browser, IP address and the pages you navigate — this helps us detect unusual access and keep your account secure. We do not sell your
-
2
personal data to third parties. Payment details linked to JazzCash, Easypaisa or Raast are handled under encrypted connections; we never store your full wallet PIN or mobile banking credentials on our systems. Data we collect is used only to run your account, process your transactions and
-
3
respond to your support requests. Retention periods vary by data type: transaction records are kept as long as they are needed for account integrity and any applicable obligations under local law in regions where access is permitted. You can request a summary of what we hold
-
4
at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.